Question 1

Do you deliver?

Accepted Answer

The lovely delivery folk at Receiver would be happy to bring your order to you! Delivery is available within the Charlottetown area. If you need something delivered outside of Charlottetown please touch base and we will do what we can!

Delivery hours
 Monday–Friday: 8:00am–3:00pm
 Saturday–Sunday: 8:00am–1:00pm

Delivery fee
A flat delivery fee of $12 + HST applies per drop-off. If you need multiple deliveries in one day, we’re happy to accommodate—each stop is charged as a separate delivery.

Please note
Delivery is drop-off only, so we’re not able to provide on-site setup.

Question 2

Payment Methods

Accepted Answer

Credit Card

When you pay with a card, your invoice and payment receipt will be sent to the email provided during checkout.

Our payment processing is handled by Square and accepts the following methods:

No Credit Card? No problem!

If you need to pay by e-transfer or cheque please use the following steps to place your order:

Choose pick-up for your catering order (even if you want delivery!)
Fill your cart
Proceed to checkout and use promocode NOCARD to reduce your order to $0
Input delivery instructions into the notes section
You will receive a confirmation email for your order
We will follow up with an invoice and you can pay by e-transfer or cheque.

If you want to pay by credit card please use the card at checkout.

Please note - using this method will show the subtotal for your catering. Your invoice will include HST and the delivery fee if you require delivery.

Question 3

Can I order without a credit card?

Accepted Answer

No Credit Card? No problem!

If you need to pay by e-transfer or cheque please use the following steps to place your order:

Choose pick-up for your catering order (even if you want delivery!)
Fill your cart
Proceed to checkout and use promocode NOCARD to reduce your order to $0
Input delivery instructions into the notes section
We will follow up with an invoice and you can pay by e-transfer or cheque.

If you want to pay by credit card please use the card at checkout.

Please note - using this method will show the subtotal for your catering. Your invoice will include HST and the delivery fee if you require delivery.

Question 4

How much notice do you need for catering orders?

Accepted Answer

We kindly ask for 48 hours’ notice for all bakery box and pastry orders so we have time to prepare everything fresh for you.

If you’re looking for next-day or same-day catering, please give Milky Way a call at 902-367-2004 and we’ll do our best to make it happen!

Question 5

Can I pick up my order?

Accepted Answer

You can pick up orders 7:30am - 3:30pm at these Receiver locations:

Receiver Milky Way 
Address: 15 Milky Way Unit 2
Phone: 902-367-2004

The Brass Shop
Address: 178 Water Street
Phone - 902-892-1400

Question 6

Cancellation policy

Accepted Answer

We understand plans can change. If you need to adjust or cancel your catering order, please let us know as soon as possible.

24 hours’ notice is requested for cancellations or major changes.
For orders cancelled with less than 24 hours’ notice, a partial charge may apply to cover food already prepared.
Same-day cancellations may be charged in full.

We always do our best to be flexible and help you find a solution. If something unexpected comes up, just reach out — we’re happy to work with you.

Question 7

Can I adjust my order?

Accepted Answer

We’re happy to make adjustments and will always do our best to accommodate any changes. If you need to update quantities, swap items, or make a small modification, just reach out as soon as you can.

Phone - 902-367-2004

Email - bakery@receivercoffee.com

Question 8

Can we order catering from your restaurant menu?

Accepted Answer

Unfortunately at this time we are not offering our regular menu for catering.

Question 9

Can I use this website to preorder bread and pastry?

Accepted Answer

Yes! If you require pastry or bread, especially in larger numbers, we strongly encourage you placing a pre-order. Pastry and bread preorders required 48 hours notice.

We will have your order ready and waiting at one of our two pick up locations!

You can place your preorder here.

The Brass Shop
178 Water Street, Charlottetown
902-894-1403

Receiver Milky Way
15 Milky Way Unit 2, Charlottetown
902 - 367-2004

Question 10

Storm Day Policy

Accepted Answer

When bad weather rolls in, we may need to delay, reschedule, or cancel for safety.  If we cancel due to weather, you’ll receive a full refund or credit.

If you think you’ll need to cancel, please let us know as soon as you make that call!

Frequently asked questions